Service In A Box
Introducing Service in a Box – an innovative mobile service container tailored for customers who are seeking specialised solutions. This innovative concept replicates the internal setup of the Alfa Laval Service Centre, ensuring a unique and streamlined approach. Complete with essential amenities, this service is dedicated to the maintenance and reconditioning of heat exchangers. Welcome to a new era of service excellence.
Designed and optimized for various industries, services include:
- Chemical soaking
- Hydrojet cleaning
- Platepack assembly
- Pre & post cleaning inspection
- Service report
- UV crack test
Becoming an Authorised Service Partner with Alfa Laval comes with significant benefits:
- Cost Efficiency - The use of a mobile service container allows us to deliver cost-effective solutions. By minimising logistics and overhead costs while optimising resources through our Service Partner, we ensure efficiency and affordability.
- Customisable Offerings - Service in a Box customises its service offerings to cater to the unique needs of each customer, placing special emphasis on M10 plate size and below. Your satisfaction is our tailored commitment.
- Ensured Reliability - Ensuring peak performance and top-notch service, Alfa Laval commits to an annual Service in a Box audit. To maintain the facility’s optimal conditions and unparalled service capabilities, our Service Partners’ technicians are armed with the essential technical and safety know-how.
- Increased Mobility - Our service container is transportable and delivered to customers’ locations as needed, expanding our service coverage to broader regions. This flexibility ensures we meet your needs wherever you are.
- Quick Turnaround - As our Authorised Service Partner, you are empowered to offer 24/7 service to customers, ensuring swift access to available stock. This decreases downtime and accelerates response times, ensuring unparalleled support.
What else will Alfa Laval offer you?
- Layout design recommendation and construction with complimentary annual audit
- Standard Operating Procedure (SOP) for services
- Safety-First training and eLearning Training Program
- Standardisation of tools
- Direct contact with customers, exclusive access to customer installed base and Alfa Laval assigned sales leads
- Online presence on Alfa Laval's Partner Finder webpage
- Access to the digital portal for Alfa Laval spare parts and prices
- Exclusive Alfa Laval Service Partner plaque
Service in a Box is making its way across the South East Asia region!
2023
Kuala Lumpur, Malaysia
Rayong, Thailand
2024
Johor, Malaysia
Penang, Malaysia
Surabaya, Indonesia
In the Pipeline
Indonesia
Philippines
Thailand
Vietnam
